I need help for someone else
Find out how you can help someone facing homelessness in Northern Ireland. Taking the time to reach out and offer support could make a huge difference, it might help them access services that could change their life.
On this page, we’ll cover key steps, answer common questions, and explain the support available through Simon Community and other services. If you’d prefer to speak to someone, our Homeless Support Line (0800-171-2222) is free to call and available 24/7. Our friendly advisors are ready to listen and support you.
I’ve seen someone or I know someone who is sleeping rough - how can I help?
Seeing someone sleeping rough can be worrying. If you’d like to help, there are safe and practical ways to offer support.
Find out more about our Emergency Help Steps
I know someone who is sofa surfing
If someone you know doesn’t have a stable or safe place to stay, we can help you understand what support may be available and how best to help them.
Simon Community Homeless Support Line
Speak to someone who can advise you on your options, and take the next step with someone on your side.
This service is free and available 24/7. Call 0800 171 2222
Family Services – Emergency and Temporary Accommodation
Homelessness can happen to any family. We work in partnership with the Housing Executive to provide temporary accommodation for families until they are offered a social home or find a suitable private rental.
Find out more about Family Services
Adult Services – Emergency and Temporary Accommodation
Simon Community works in partnership with the Housing Executive to deliver hundreds of bed spaces every night for people who need short-term or longer-term shelter.
Find out more about Adult Services
Youth Services – Emergency and Temporary Accommodation
Our youth accommodation projects are for young people aged 16 – 25 who need a safe place to stay while working towards living independently.
Find out more about Youth Services
I know someone who doesn’t have a safe place to stay
If someone you know doesn’t have a stable or safe place to stay, we can help you understand what support may be available and how best to help them.
Simon Community Homeless Support Line
Speak to someone who can advise you on your options, and take the next step with someone on your side.
Family Services – Emergency and Temporary Accommodation
Homelessness can happen to any family. We work in partnership with the Housing Executive to provide temporary accommodation for families until they are offered a social home or find a suitable private rental.
Find out more about Family Services
Adult Services – Emergency and Temporary Accommodation
Simon Community works in partnership with the Housing Executive to deliver hundreds of bed spaces every night for people who need short-term or longer-term shelter.
Find out more about Adult Services
Youth Services – Emergency and Temporary Accommodation
Our youth accommodation projects are for young people aged 16 – 25 who need a safe place to stay while working towards living independently.
Find out more about Youth Services
Tenancy Deposit Service
If you’re 18 or over, we provide a grant towards your deposit, so you can secure a home in the private rental sector.
Find out more about Deposit help for Private Rental
Financial support
We can offer practical help to people at risk of homelessness, including support with housing costs, essential bills, and basic items needed to keep a safe home.
Find out more about Financial Support
I know someone who is going to become homeless soon
If you know someone who may become homeless soon, there are steps you can take to help them access support early.
Family Services – Emergency and Temporary Accommodation
Homelessness can happen to any family. We work in partnership with the Housing Executive to provide temporary accommodation for families until they are offered a social home or find a suitable private rental.
Find out more about Family Services
Adult Services – Emergency and Temporary Accommodation
Simon Community works in partnership with the Housing Executive to deliver hundreds of bed spaces every night for people who need short-term or longer-term shelter.
Find out more about Adult Services
Youth Services – Emergency and Temporary Accommodation
Our youth accommodation projects are for young people aged 16 – 25 who need a safe place to stay while working towards living independently.
Find out more about Youth Services
Drugs & Alcohol Service
Our Drug and Alcohol Service offers free, confidential support for anyone aged 18+ living in the South Eastern Trust area. We use a harm reduction approach to help you take small steps towards recovery – at your pace.
Find out more about Drugs & Alcohol Service
Community Support Service
Our Community Support Service works in certain areas, helping people stay in their homes and live independently.
Find out more about Community Support Service
Financial support
We can offer practical help to people at risk of homelessness, including support with housing costs, essential bills, and basic items needed to keep a safe home.
Find out more about Financial Support
Tenancy Deposit Service
If you’re 18 or over, we provide a grant towards your deposit, so you can secure a home in the private rental sector.
Find out more about Deposit help for Private Rental
If we can't help, who can?
If the services above aren’t suitable, we work with a network of outside agencies to ensure you get the right help for your situation. Visit the page linked below to explore your options.