Skip to content

Free 24/7 helpline

0800-171-2222

Drugs and Alcohol Outreach Service

If you’re struggling with drugs or alcohol, you’re not alone. Losing control of your drug or alcohol use can affect your health, relationships, and even your home. Our Drug and Alcohol Service offers free, confidential support for anyone aged 18+ living in the South Eastern Trust area. We use a harm reduction approach to help you take small steps towards recovery – at your pace.

 

Project supported by the Public Health Authority

How to access this service

You must live in one of these postcode areas:

Ards & North Down: BT18 – BT23
Downpatrick: BT24 – BT33
Lisburn: BT17 – BT29

 

These services are drop-in; there is no need to book. Please see the information for both locations below. If you do not live in one of the areas listed above, please contact our FREE Homeless Support Line on 0800-171-2222, and we will try to signpost you to other services available in your area.

When?

Tuesdays 12.30-2.30pm

 

Where?

Unit 1, 24 Balloo Avenue
Bangor BT19 7QT

When?

Thursdays 12.30-2.30pm

 

Where?

Unit 4 & 5 Castle Street
Portaferry BT22 1NZ

Contact Information

Email us at seoutreachteam@simoncommunity.org

Give us a call on 07425623563 -or- 07872840317 -or- 07435754301

Fill in the Self-Referral Form below to get started.

Get in touch with our team

Drugs & Alcohol Low Threshold Self-Referral Form

"*" indicates required fields

Name*
DD slash MM slash YYYY
Address*
What type of support do you need?*

What to Expect

We know reaching out can feel overwhelming. Even talking to someone might seem hard. Our team is here to make it easier. We’ll work with you to reduce harm and support you in areas that matter most to you including housing, health, and wellbeing. We can meet you face to face in your own home or somewhere you choose at a time that suits you.

We also offer group support with weekly drop-in sessions in Bangor and Portaferry.

How we can help

  • Harm Reduction Advice
  • Needle Exchange
  • Accommodation Support
  • Drug & Alcohol Information
  • Naloxone Supply
  • Blood-Borne Virus Testing
  • Family Support

We can also help you access

  • Health Checks
  • Mental Health Support
  • Specialist Services (e.g., smoking cessation, podiatry)
  • Therapeutic Activities (relaxation, reflexology)
  • Counselling & Addiction Services

The team is invaluable in supporting people with problematic alcohol or substance use. They look at the whole person, not just the addiction, and help with housing, employment, and training. Many who start with harm reduction go on to achieve abstinence.

Roberta Hay, Senior Mental Health Practitioner