At first, Christine was embarrassed, feeling like she was ‘too old’ to be homeless. But, our staff welcomed her warmly with no judgement, helped her settle in and meet others in the hostel to ease her sense of loneliness. Christine was able to benefit from our 24-hour wrap around support, with one of the team always on hand for encouragement or sometimes just a much-needed chat to improve her mental health.
By engaging with our Wellbeing Team, to help address some ongoing health issues, Christine was able to make the decision to reconnect with her daughter after a long period of not speaking. Our team were able to mediate this and Christine can now enjoy contacting her daughter and grand-daughter twice a week and they were able to spend all of Christmas together safely in a bubble. After 212 days in our hostel, Christine is now preparing to move into a flat and live independently again and she is so thankful.