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​Simon Community NI: Our Year in Numbers

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As the organisation looks ahead to the issues facing some of the most vulnerable people in our society, due to Covid-19, it's important to step back and take stock of the amazing work the organisation has achieved. 

The figures below detail the impact and successes of Simon Community NI during 2019 - 2020. 

Had Infographics Beds
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Homelessness Services

  • 18,169 calls to 24/7 helpline
  • 3,685 clients supported
  • 481 bed spaces provided each night
  • 362 new clients supported by a Public Health Agency (PHA) funded outreach programme
  • 186 individuals received Naloxone training – the life-saving opioid overdose reversal drug
  • 153 clients aged 16-25 welcomed across three young people’s accommodation projects
  • 111 housing clinics delivered by our Housing Options Made Easy team
  • 106 young people supported to successfully live independently or reconnect with family
  • 95% occupancy rate across temporary and emergency accommodation projects
  • 68 individuals availed of floating support in Kilcooley, North Armagh and South Down
  • 51 lives saved because of Naloxone administration in overdose situations
  • 45 families supported at a family project in West Belfast
  • 41 marginalised individuals tested for HIV, Hepatitis B and Hepatitis C
  • 33 shelter & support services located across 16 locations in Northern Ireland
  • 21 young people engaged with a new wellbeing initiative
  • 13 rental deposits gifted to clients ready to live independently
  • 5 new homes purchased to rent privately to clients
  • 2 new buildings opened in Portadown and Ballymena in partnership with Choice Housing and Triangle Housing
  • planning permission application granted for a 12-bedroom property in Downpatrick
  • 1 new Quality Assurance & Improvement Group established

Staff & Organisational Development

  • 511 hours of training delivered over 18 training modules
  • 318 members of staff working across the charity
  • 74 accredited qualifications provided to staff
  • 51 new employees welcomed
  • 50% of staff celebrated being with the charity 5+ years
  • 12 staff health and wellbeing volunteers recruited
  • 1 new staff healthcare package provided
  • 1 staff conference
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  • £12,200 in funding sourced to facilitate volunteer opportunities
  • 7,500 volunteer hours donated
  • 500 Welcome Packs created for clients
  • 121 volunteers took park in a range of roles
  • 31 new volunteers trained and welcomed onboard

Communications and Lobbying

  • 4.7 million content views across social media channels
  • 92,111 visits to the website
  • £97,000 earned in positive PR
  • 3 roundtable events hosted exploring homelessness, research, funding and policy
  • 1 global marketing campaign promoting the work of Simon Community
Had Infographics Fundraising
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  • £772,375 raised
  • 483 participants took part in events
  • 89 presentations delivered to businesses, schools and community organisations
  • 82 partners supported with their fundraising needs
  • 11% revenue increase at the One Big Sleep Out event

Reports and Publications

  • Pathways to Youth Homelessness report published
  • Homeless Families, their voices, their experiences report launched


  • Excellence in Communications – Chartered Institute of Housing NI
  • Fundraising Event of the Year, One BIG Sleep Out – Institute of Fundraising NI

Be part of our success. Get involved today.