Our plans for 2018 - 2023 are ambitious. We plan to increase the scope of our services - both geographically and in terms of the breath of support we can offer. The focus of our strategy is prevent homelessness for people at risk, and end homelessness in Belfast and throughout Northern Ireland. It it designed to support people who need our help to achieve sustainable, independent living.
Our Vision is: A society where everyone has a home.
Our Mission is: To end homelessness for people who need our help
Strategic Objective 1: To prevent homelessness
To do this we will:
- Provide advice, support and signposting to those at risk of homelessness
- Provide better access to alternative accommodation
- Create a greater public awareness of the causes and effects of homelessness as well as awareness of available support options
- Promote increased public engagement in the work our charity does and services we provide
- Campaign to ensure that homelessness is a key priority in public policy
Strategic Objective 2: To provide the right support at the right time for those who become homeless
To do this we will:
- Listen to those affected by homelessness and tailor our services to meet their needs
- Provide a welcoming, safe and comfortable environment for those who stay with us
- Offer specialist client services
- Care for and invest in our staff to ensure that they have the skills and resources to deliver a high-quality range of services
- Grow our volunteer team
Strategic Objective 3: To offer options and solutions to end homelessness
To do this we will:
- Provide help for people to find and keep their home
- Offer new housing options, including move-on and permanent accommodation
- Increase the geographic spread of our services
Strategic Objective 4: To develop, support and invest in our staff and volunteers
To do this we will:
- Have a flexible, well trained and available workforce
- Value and recognise the dedication of our staff and volunteers
- Have an engaged and high quality workforce
- Invest in the care and protection of those who work with us and for us