skip to main content

Legal - Policy

Welcome to Simon Community NI's website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Simon Community NI’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Simon Community NI’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 4th Floor Arthur Place, 24-26 Arthur Street, Belfast, BT1 4GF. Our Inland Revenue Charity Number is NIC102724. Our Company Limited by Guarantee Registration Number is NI17466. Simon Community NI is registered with the Fundraising Regulator. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties. Please click here for more information.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Cancellations and Refund Policy

Please contact the Fundraising Team (028 9023 2882 or if you wish to cancel a registration fee or donation. On some occasions we may be unable to cancel payments (or refund money) connected to event registration but we will endeavour to process your request where possible.

Privacy Statement

At Simon Community NI we are committed to protecting your personal information and being transparent with how we both use and store it.

Simon Community NI is required at all times to comply with the General Data Protection Regulation (GDPR) to ensure all data and information we hold is protected. All methods and mechanisms Simon Community NI used to store, retrieve and/or disseminate data must also satisfy the requirements of the GDPR and all processes and procedures will be carried out in line with professional best practice. We will not to do anything with your information you wouldn’t reasonably expect.

If you would like more information please contact our Data Protection Officer via;

  • Post: 4th Floor Arthur Place, 24-26 Arthur Street, Belfast, BT1 4GF
  • Email:

Data Protection Principles

Simon Community NI is committed to upholding rules and regulations of GDPR. GDPR is based on the following principles:

All personal data must be:

  1. Processed fairly, lawfully and in a transparent manner in relation to the data subject
  2. Collected for specified, explicit and legitimate purposes and not further processed for other purposes incompatible with these purposes
  3. Adequate, relevant and limited to what is necessary in relation to purposes for which they are processed
  4. Accurate and where necessary kept up to date
  5. Kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed
  6. Processed in a way that ensures appropriate security of the personal data including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

Information Asset Register

An Information Asset Register is held centrally and maintained by the Data Protection Officer (DPO). The Information Asset Register identifies all personal data held by Simon Community NI departments and details where information is held, how it is processed, who has access to it and who is the Information Asset owner. Retention & Destruction periods are also attached to each information asset. It is the responsibility of the Data Protection Officer to ensure the Information Asset Register is updated as and when additions or deletions of information assets are made. The Information Assets Register should also be reviewed annually.


Appropriate technical, organisational and administrative security measures to safeguard personal data are in place.

Our Data Protection Officer has specific responsibility for data protection, covering all aspects within the scope of the Data Protection and Confidentiality policy.

Disposal of records is conducted in a secure and recognised manner approved by Simon Community NI and in line with Data Protection and Confidentiality Procedures.

Your Personal Data

When we may Collect Your Data

We only collect personal details through our website if you chose to donate, register for an event, create a fundraising page or if you sign up to our mailing list.

Depending on where you enter your personal details on our website the information required may include contact information i.e. first and last name, residential address and phone number.

When signing up for certain events e.g. runs or ziplines you may also be asked to provide your t-shirt size and supply a medical form.

If you are under 16 you will need to seek your parent’s permission before entering your data through the Simon Community NI website.

At different points through the Simon community NI website we link to 3rd party websites/platforms.

  • When donating to one of our appeals and via our main donation form your details will be processed via the Blackbaud Merchant Service.
  • For social media sharing we currently use Facebook, Twitter and YouTube.

While we only associate ourselves with reputable 3rd party sites, each of the sites mentioned above work independently of Simon Community NI and we have no direct say on how they manage your data. For more information on each company’s T&C’s, please click on the links included above.

Applying for a job at Simon Community NI

When applying for a job with Simon Community NI via, your personal data will be collated by Hallmark Solutions in order to monitor the progression of your application. To view Hallmark’s T&C’s please click here

Calls to our Helpline

Calls to our emergency helpline are not recorded. However, if necessary the member of staff you speak to may capture some of your personal information in order to provide you with the correct assistance.

Fundraising, Campaigns & Direct Marketing

We would love to keep you up to date with news on our fundraising, latest news, appeals and more. Through our website we may obtain your consent to contact you by email, phone or direct mail to send you information and fundraising appeals we believe may be of interest to you.

If you would like to change your consent, update your details or unsubscribe at any point, you can do this by contacting us via one of the following methods;

  • Email:
  • Post: 4th Floor Arthur Place, 24-26 Arthur Street, Belfast, BT1 4GF
  • Telephone: (+44) 028 9023 2882

If you unsubscribe from our communications list you will still receive transactional emails confirming donations.

Storage of Your Personal Data and Use of data processors

We use a customer relationship management system (CRM) to support our fundraising. This means that we, keep the information you provide to us, and are able to see the relevant details of your history as a Simon Community NI donor.

We use MailChimp as an email marketing tool. If you sign up to our newsletter or if you agree to be contacted via email your information i.e. email address, first and last name will also be stored here. You can unsubscribe from our email list at any time by clicking the unsubscribe link that appears in all of our marketing or newsletter emails.

We also use a third-party company to facilitate mailings for fundraising appeals and general communications. The information provided to this third-party company is transferred securely and held in strict confidence.

Disclosure of Your Personal Data

We take the storage of your personal data very seriously and will not share this information with third-party organisations or companies - except where:

  • The transfer is to a secure data processor, which carries out data processing operations on our behalf.
  • We are required to do so by law enforcement or regulatory bodies where this is required or allowed under the relevant legislation.
  • We will never sell your personal data to a third-party organisation.

Retention and Disposal of Personal Information

One of the Data Protection Principles requires that personal data records are not kept longer than is necessary. Simon Community NI is also required to retain certain records for operational and administrative purposes and to demonstrate compliance with statutory or regulatory requirements.

Changes to our Privacy Policy

Our privacy policy may change from time to time to keep in line with new requirements. To keep up to date with changes we make to our terms and conditions, privacy and cookies policy, please visit this page.

Privacy policy last updated 31/10/2018.